Newton Couture

                                                                                      Handmade Christening gowns

        Terms of sale

   Privacy policy

Your details are for the sole use of me delivering you a beautiful christening gown, and therefore will never be passed or sold onto any third party

   Dispatch &Postage

Please order at least 4- 6weeks before your christening day as all gowns are made to order. If you need a gown urgently I will do my best to accommodate.                                                                   Royal mail special delivery service with be used to deliver your gown, it is worth remembering that a signature will be required upon delivery.

Overseas customers please enquire and I will obtain the correct postage cost.

   Returns

Your satisfaction is paramount but if, for any reason, you are not delighted with your gown then please contact me within 2 days of delivery .I will do my very best to solve any unforseen issue. When ordeing a gown, please ensure you choose the correct size as items are made to orderand therefore cannot be returned. 
If a gown is being returned please ensure it is in the same condition you received it, and in its original packaging/parcel, within 7 days.  I will be happy to offer refunds where appropriate
I  cannot however accept responsibility for a returned parcel getting lost in the post, to prevent this occurance I advise the parcel is returned by Royal mail special deliver.( returned parcel fees are to be met by the customer unless returning due to a fault). Please include all origional documentation within the parcel.Your statutary rights are not affected

   Care of silk

These measures will ensure long term preservation for future generations.

Silk is a natural fibre. The weaving of the fabric may contain minor variations and irregularities that are characteristics of silk yarn. These characteristics should in no way be regarded as defects

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If you wish to preserve your gown for future generations, it is important to have any soiling removed as soon as possible, preferably by a specialist dry cleaner, one who is used to working with delicate silk fabrics.

Once the cleaning has been done, please do not wrap or hang covered in plastic as this is not protective, in fact it could harm the fabric.

The gown should be wrapped in the acid free tissue paper, taking care to add more tissue on any folds. The gown can now be placed in the acid free preservation box.

Store the box in a cool dry place, not a loft or airing cupboard.